Prime Home Builders respects your privacy. This policy explains, in plain language, what personal information we collect through this website, how we use it, and the choices you have. We follow the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
When you send us an enquiry or register your interest, we collect the information you choose to give us:
- your name and email address (required)
- your phone number (optional)
- the home or community you're interested in, whether you're buying to live in or as an investment, and your message
We do not ask for sensitive information such as your SIN, banking details or date of birth through this website. Please don't include them in your message.
How we use it
- To reply to your enquiry and answer your questions.
- To send you information you asked for, such as plans, availability, pricing or updates on a future community.
- To arrange site visits or video walkthroughs.
We don't sell, rent or trade your personal information. We won't add you to a marketing list unless you ask us to, and you can tell us to stop contacting you at any time.
Who we share it with
Your enquiry is delivered to our team by email through Web3Forms, a form delivery service. We only share your information with others when you ask us to, for example if you want an introduction to one of our property management partners, a real estate lawyer or a mortgage professional, or when the law requires it.
Third-party services on this website
Some parts of this site are provided by outside services, which may receive technical information such as your IP address and browser type when the page loads:
- Google Fonts, for the text styles on this site.
- Trustindex, which displays our Google reviews.
- Web3Forms, which delivers enquiry form submissions to our email.
- hCaptcha, the “I am human” check on our forms, which helps block spam.
- Google Maps, if you click an "Open in Google Maps" link.
- Instagram, if you follow the link to our profile.
These services have their own privacy policies. This website itself does not use advertising or tracking cookies.
How long we keep it
We keep enquiry emails only as long as needed to respond and follow up, or longer if you become a buyer, since purchase records must be kept for legal and warranty purposes. You can ask us to delete your enquiry at any time.
How we protect it
We use reasonable safeguards to protect your information, including limiting access to our team and using secure, password-protected email and hosting accounts.
Your choices
You can ask to see the personal information we hold about you, correct it, or have it deleted, and you can withdraw your consent to being contacted at any time. Just email us at primehomebuildersinc@gmail.com.
If you have a concern about how we've handled your information, please contact us first. You also have the right to contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.